Built for India's luxury hospitality sector

The AI intelligence layer
for luxury hospitality

Unified inbox for WhatsApp, calls, and DMs. AI-powered call analysis. Hospitality CRM. Everything your team needs to deliver extraordinary guest experiences — in one platform.

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📞
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Priya Sharma

via WhatsApp · Guest

AI Suggest
Details

Hello! Is the Sunset Villa available for Dec 20-26? We're a family of 6.

Hi Priya! Yes, Sunset Villa is available 🌅 It comfortably fits 8 guests. Shall I send the pricing details?

Yes please! And is there a chef service available?

AI: “Yes, we offer a private chef service at ₹4,000/day. Our chef specialises in Goan cuisine. Would you like me to arrange?”

Reply to Priya…
94%
Avg. QA score improvement
3.2×
Faster response to guests
₹2.4L
Avg. monthly revenue recovered
100%
DPDP compliant

Everything in one platform

Built for how hospitality teams actually work

No more juggling 6 different tools. HAIP brings your entire guest communication stack into one intelligent workspace.

Omnichannel

Unified Inbox

WhatsApp, Instagram, and phone calls—all in one beautifully organised workspace. Never miss a guest message again.

AI-powered

AI Call Intelligence

Auto-transcribe every call, detect sentiment, score agent performance, and surface missed revenue opportunities—automatically.

Purpose-built

Hospitality CRM

Guest profiles, property management, inquiry tracking and stay history—purpose-built for villa and resort operations.

Meta official

WhatsApp Automation

Bulk campaigns, automated replies, and booking confirmations via WhatsApp Business API. No technical setup needed.

DPDP-ready

Auto QA & Compliance

Automated quality scoring for every interaction. DPDP-compliant call archiving with searchable transcripts.

Predictive

AI Insights

Revenue forecasting, guest demand patterns, and competitive intelligence—surfaced automatically from your data.

Works with your existing tools

WhatsApp Business
Instagram
CallerDesk
Acefone
Hostaway
Servetel
+ More coming
Unified Inbox

One inbox for every guest touchpoint

Your team switches between 4 apps to manage guest communications. HAIP combines WhatsApp, Instagram DMs, and phone calls in one clean workspace—with full conversation history for every guest.

  • WhatsApp Business (official Meta Cloud API)
  • Instagram DMs and mentions
  • Phone calls with auto-transcription
  • AI-suggested replies based on guest history
  • Real-time team collaboration and handoffs
Explore Unified Inbox
INBOX
12 new
WA
Anjali PatelInquiry

Booking inquiry - Garden Suite

now
IG
Rohit & KavyaInquiry

Anniversary package available?

3m
📞
+91 98765 43210Resolved

Call · 4m 32s · AI: Booking query

8m
WA
Suresh KumarGuest

Check-out at 12 or 2 pm?

15m
CALL ANALYSIS — Anjali SharmaToday, 11:24 AM · 8m 16s
87
QA Score
😊 Positive
Sentiment
Booked
Outcome
AGENT

Good morning! Thank you for calling Jade Resorts. How may I assist you today?

GUEST

Hi, I'd like to book the pool villa for New Year's week. What's available?

Missed upsell: Private chef not offered (₹8,000 opportunity)
Agent handled pricing objection well — closing rate maintained
AI Call Intelligence

Every call, automatically analyzed

Stop manually reviewing call recordings. HAIP transcribes, scores, and extracts insights from 100% of your calls — surfacing missed revenue, agent coaching moments, and guest intent signals automatically.

  • Auto-transcription via Whisper AI (Indian accent optimized)
  • Agent QA scoring — no manual listening required
  • Missed revenue opportunity detection
  • Sentiment analysis per call
  • Works with CallerDesk, Acefone, Servetel, MCube
Explore AI Call Intelligence

Trusted by hospitality teams

What our clients say

HAIP replaced 4 separate tools. Our team now manages every guest interaction from one screen — calls, WhatsApp, inquiries, everything.

PR
Priya R.
Operations Head · Ratha Travels

The AI call analysis saved us hours every week. It scores every call automatically so I don't have to listen to recordings to review my team.

VS
Vikram S.
General Manager · Jade Resorts

Simple, transparent pricing

Plans for every stage of growth

Start free. Upgrade when you're ready. No hidden fees.

Starter
₹3,999/ month

1 property, up to 500 calls

Start free
Most popular
Growth
₹6,999/ month

5 properties, full AI stack

Most popular
Scale
₹9,999/ month

Unlimited properties + priority support

Start free
See full pricing & feature comparison

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guest communications?

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